Shipping Policy
East Atlantic Kids
At East Atlantic Kids, we want to make your shopping experience simple and enjoyable. This Shipping Policy explains how we process and deliver your orders.
Thank you for choosing East Atlantic Kids!
Order Processing
Orders are processed as quickly as possible after they are placed. Please allow approximately 2–5 business days for order processing before shipment.
Orders are generally not processed or shipped on weekends or public holidays. During busy seasons, holidays, or promotional periods, processing times may be longer.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Destinations
East Atlantic Kids currently ships within the United States only. We do not offer international shipping at this time.
Shipping Times
Delivery times depend on your shipping destination, selected shipping method, and carrier.
Estimated delivery times begin after your order has been processed and shipped. Delivery dates are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or other circumstances beyond our control.
Shipping Rates
Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.
Any available shipping promotions or free shipping offers will be displayed on our website or at checkout, along with their applicable conditions.
Order Tracking
When tracking information is available, you will receive it by email once your order has shipped.
Please allow some time for the carrier's tracking system to update. If you have not received tracking information or need help locating your order, please contact us.
Shipping Address
Please ensure that your shipping address and contact information are accurate and complete when placing your order.
If you need to update your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.
East Atlantic Kids is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Delayed or Lost Shipments
While we do our best to ensure timely delivery, shipping delays may occasionally occur due to circumstances beyond our control.
If your order appears to be delayed or lost, please contact us with your order number so we can help investigate the issue.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible.
Please include your order number, a brief description of the issue, and clear photos of the item and its packaging, if applicable.
We will review your request and assist you in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact our team.
East Atlantic Kids
Email: eastatlantickids@gmail.com
We appreciate your support and look forward to making your shopping experience a wonderful one!